For your customers
01Client portals
Give each client a place to submit requests, access their documents and see progress. Keep the information relevant to their account together, with access controlled by role.
Business software,
built around you.
Business Portals& Internal Systems
Custom client portals and internal tools built around the way your business works. Give your team, customers and partners one clear place to manage requests, share information and keep work moving.
Custom client portal and internal tools development from Cape Town, for businesses across South Africa.
Discuss your systemClient PortalsInternal ToolsWorkflowsPermissionsIntegrationsReporting
When the workaround becomes the work
Your business has grown.
Your tools should keep up.
A custom business system makes sense when disconnected tools create extra work. We start with the process and build the parts that help people get it done.
01
Information everywhere
The same record lives in spreadsheets, inboxes and separate apps. Nobody is quite sure which version to trust.
02
Work waiting on someone
Requests and approvals get lost in email threads. Your team spends time chasing updates instead of moving things forward.
03
Customers left guessing
Clients have to ask for documents, progress or account information that could be available in their own workspace.
04
Reporting takes another spreadsheet
Getting a useful view of your operations means exporting, reconciling and rebuilding the same report.
What we build
A better workspace.
For everyone involved.
A business portal gives customers or partners access to the information and actions they need. An internal system gives your team the tools to manage the work behind it. They can share a foundation, with different access for each audience.
For the people you work with
02Partner & supplier portals
Bring onboarding, shared records and document exchanges into a defined workflow. Partners can provide information and track what is needed without another round of email.
For your team
03Staff & admin tools
Build internal tools for the daily work your existing software doesn't cover. Manage records, assign responsibility and give staff the right view for their role.
For work with a next step
04Requests & approvals
Route a request to the right person, record decisions and show what happens next. Useful for quotes, onboarding, leave requests and other processes with clear sign-offs.
For information worth finding
05Document workspaces
Organise files around a customer, job or request. Make it easier to find the right document and define who can upload, review or download it.
For a clearer picture
06Operational dashboards
Bring relevant data into one view, with search, filters and exports. Track workloads, outstanding actions and the measures your team uses to make decisions.
What goes into the system
Useful on the surface.
Considered underneath.
The screens are one part of the build. Reliable business software also needs clear rules for access, data, integrations and the things that happen between steps.
- 01
Accounts & access control
Authentication and role-based permissions define what staff, customers and partners can see and do. Access is scoped to the records and actions relevant to each person.
- 02
Workflow & approvals
Turn requests, reviews and sign-offs into a clear sequence with responsible people, visible status and notifications. Business rules are mapped with your team before development.
- 03
Existing-system integrations
Connect your CRM, accounting software or other business tools where their APIs and access permissions allow. Discovery establishes which system owns each piece of information and how updates should flow.
- 04
Documents & notifications
Organise documents around the work they belong to, with controlled access and clear updates when something changes. File types, storage, retention and notification channels are agreed as part of scope.
- 05
Reporting & audit trails
Make operational information easier to find through search, filters, dashboards and exports. Record important changes so your team can understand who did what and when.
- 06
Data migration & handover
Plan how useful records move from spreadsheets or an older system, including cleanup and checks. Documentation, training and support arrangements help your team take over with confidence.
One example. A clearer way through.
From another email thread
to a connected workflow.
A request moves through defined stages. Your team knows who owns the next action; your customer can see the progress. We shape the steps around your actual business rules.
- 01
Request
Customer or team member
Submit the details and documents in one place.
- 02
Review
Responsible team
Check the information, assign the work and ask for anything missing.
- 03
Approve
Authorised person
Record the decision and notify the people involved.
- 04
Complete
Team and customer
Update the status, share the outcome and retain the record.
How we get there
Start with the process.
Build what makes it better.
What shapes the cost and timeline?
The number of workflows, access roles, integrations and records to migrate all affect the build. We agree the first release and its dependencies before estimating, rather than putting a fixed price on an undefined system.
Custom or off the shelf?
Existing software can be a good fit for a standard process. A custom system is worth considering when your workflow, integrations or access needs keep creating workarounds. Discovery helps establish whether to configure, connect or build.
Related application work
Complex records.
A focused workspace.
Pigeon Pedigree Manager
We designed and built a browser-based application for managing bird records, pedigrees, race performance and weekly routines, with professional PDF exports. It shows how we turn specialist records and connected tasks into an approachable workspace.
A SaaS application case study, demonstrating relevant product design and development experience.
Explore the application case studyBefore we build
A few useful
answers.
Let's make work flow.
Tell us where
the work gets stuck.
Share the process you want to improve, who needs access and the tools you already use. We'll help define a useful next step for your business.
Building a SaaS product? Explore Web Apps.
Need AI in your workflow? Explore AI Integration.
Plan ongoing care with Maintenance.
Meet the team at our Cape Town studio.